The Opportunity
Hireup had only ever employed their support workers on a casual basis, with a simple and generous pay structure, designed to reduce the complexities of the industry. However, recent legal changes require Hireup to provide permanent employment to eligible casual workers. Instead of a problem, Hireup saw this as an opportunity to take a broader look at how they might deliver an employment model that is both desirable to their support workers, as well as able to deliver future growth.